Last updated: 5 August 2026

Australia Shipping Container Stands (ABN 18 637 745 290) accepts payment by direct bank transfer (EFT) only. This policy explains how to pay, when payment is due, how deposits and payment plans work on custom builds, and what happens if payment is delayed. It applies to all orders placed through our website, by email, or by phone.

1. Accepted Payment Method

We accept direct bank transfer (EFT) to our Australian business account. We do not accept credit or debit cards, PayPal, cash, cheques, or cryptocurrency.

Bank account details (account name, BSB, and account number) are provided on your order confirmation, quote, or tax invoice. We only ever issue bank details on documentation sent from info@australiashippingcontainerstands.com.

Please use your order number or invoice number as the payment reference so we can match your payment quickly and release your order without delay.

2. Currency, GST & Invoicing

• All prices are quoted in Australian dollars (AUD) and include GST unless expressly stated otherwise.
• A valid tax invoice showing our ABN is issued for every order.
• Delivery charges are itemised separately on your invoice and are disclosed before payment — see our Shipping & Delivery Policy.
• The customer is responsible for any bank fees charged by their own financial institution.

3. When Payment Is Due

Order Type	Payment Requirement
In-stock containers and accessories	Payment in full before dispatch. Orders are scheduled for delivery once funds clear.
Container pools	Payment in full, or a deposit and balance schedule as set out on your quote.
Custom and modified builds (contract orders)	40% deposit to commence fabrication, 40% progress payment at the agreed build milestone, 20% balance prior to delivery.

Goods are not dispatched until the required payment has cleared in our account. Stock is not reserved by an unpaid order or an unaccepted quote.

4. Payment Clearance Times

Bank transfers typically clear within 1–2 business days. Transfers made outside our business hours (Mon–Fri 8:00am–5:00pm AEST), on weekends, or on Queensland public holidays clear on the next business day. Handling and dispatch timeframes begin from the date funds clear, not the date the transfer is initiated.

If you need faster processing, send us your transfer receipt by email and we will begin preparing your order while the funds settle. Dispatch still requires cleared funds.

5. Deposits on Custom & Modified Builds

• A deposit confirms your build slot and covers materials and fabrication commenced on your behalf.
• Deposits are non-refundable once fabrication has begun, except where a refund is required under the Australian Consumer Law.
• If you cancel before fabrication begins, your deposit is refunded less any costs already incurred (for example, materials ordered to your specification or engineering work performed).
• Full deposit and milestone terms for your build are set out in your signed sales contract, which prevails over this page where the two differ.

6. Quote Validity & Price Changes

Written quotes are valid for 14 days from the date of issue unless stated otherwise. After that period, pricing may change due to stock availability, steel costs, or freight rates. A quote is not a reservation of stock; units are allocated in order of cleared payment or signed contract with deposit received.

7. Late or Incomplete Payment

• If a balance payment on a contract order is not received by the agreed date, delivery may be rescheduled to the next available slot.
• Where a completed custom unit remains unpaid beyond 14 days of the agreed balance date, storage fees may apply and will be advised in writing before they are charged.
• Underpaid orders are held until the shortfall is received. Overpayments are refunded to the originating account.

8. Ownership of Goods

Goods remain the property of Australia Shipping Container Stands until payment has been received in full (retention of title). Risk in the goods passes to the customer on delivery or on collection from our depot. See our Terms of Service for full terms.

9. Refunds

Approved refunds are paid by bank transfer to the account the original payment was made from, within 10 business days of approval. Refund eligibility, return freight responsibility, and claim procedures are set out in our Refund & Return Policy. Nothing in this policy limits your rights under the Australian Consumer Law.

10. Payment Security & Fraud Warning

Because we transact by bank transfer, please protect yourself against payment redirection fraud:

• Our bank details do not change between invoices. If you receive an email claiming our account details have changed, do not pay it.
• Always verify bank details by phone on +61 468 147 326 before transferring funds, particularly on high-value orders.
• We will never request payment to a personal account, an overseas account, or by cryptocurrency.
• Genuine correspondence comes only from an @australiashippingcontainerstands.com address.

11. Contact

• Australia Shipping Container Stands — ABN 18 637 745 290
• Phone: +61 468 147 326
• Email: info@australiashippingcontainerstands.com
• Depot: 17 Kleinhans Ct, Lowood QLD 4311 (yard visits by appointment)